Privacy Policy

Privacy Policy

Last Updated: February 16, 2025

Welcome to Summer Travel Costa Rica (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website www.summertravel.com. We adhere to applicable privacy regulations, including the General Data Protection Regulation (GDPR) for European users and relevant privacy laws in the Americas, such as the California Consumer Privacy Act (CCPA) and Brazil’s General Data Protection Law (LGPD).

1. Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Identification Information: Name, nationality, and other identifiers.
• Booking Information: Travel details, itinerary preferences, and accommodations.
• Payment Information: Billing details (processed securely by third-party payment processors).
• Technical Information: IP address, browser type, device details, and usage data.
• Communication Data: Any messages, reviews, or inquiries sent via our website.

2. Legal Basis for Processing Personal Data

For users within the European Union (EU), we process personal data based on the following legal grounds:

• Contractual Necessity: To provide travel services requested by you.
• Legitimate Interests: For business purposes such as improving our services.
• Consent: When required for marketing or non-essential cookies.
• Legal Obligations: To comply with tax, fraud prevention, or legal requirements.

Users in California and other jurisdictions may have specific rights under their respective privacy laws, which are outlined below.

3. How We Use Your Information

We collect and use your data to:

• Process bookings and provide requested services.
• Improve our website, services, and user experience.
• Communicate with you regarding reservations, updates, or promotional offers.
• Ensure compliance with legal obligations and security policies.

4. How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure your data remains secure, no online platform can guarantee absolute security.

5. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party companies that assist with reservations, payments, and customer service.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. In compliance with EU regulations, we provide a cookie consent banner allowing you to opt in or out of non-essential cookies.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• EU Residents (GDPR):
  • Right to access, correct, or delete personal data.
  • Right to data portability.
  • Right to restrict or object to processing.
  • Right to withdraw consent for data processing activities.
• California Residents (CCPA):
  • Right to know what personal data we collect.
  • Right to request deletion of personal data.
  • Right to opt out of the sale of personal information (we do not sell your data).
• Brazil Residents (LGPD):
  • Right to confirmation of data processing.
  • Right to correct incomplete, inaccurate, or outdated data.
  • Right to request anonymization or blocking of unnecessary data.

To exercise any of these rights, you can submit a request through our designated channels.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Once data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

If you are accessing our website from outside Costa Rica, your data may be transferred and stored in countries with different data protection laws. We ensure that adequate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal information.

By using our website, you consent to the collection and use of your data as outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.