Terms and Conditions

Last update: February 16, 2025

Welcome to Expediciones Bluejam S.R.L (“we,” “our,” or “us”). By accessing and using our website www.summertravel.com and booking our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms

• These Terms and Conditions govern the use of our website and services related to travel, tours, and accommodations.
• By booking a service through our website, you confirm that you are at least 18 years old and legally able to enter into a binding contract.
• We reserve the right to modify or update these Terms and Conditions at any time, and your continued use of our services constitutes acceptance of such changes.
• Clients must have their own life or accident insurance, as we do not take responsibility for personal injuries or incidents.
• Expediciones Bluejam S.R.L and its employees are released from any liability, and clients waive the right to sue in cases where an incident occurs due to proven negligence on the part of the client and compensation is requested.

2. Booking and Payments

• All bookings are subject to availability and confirmation.
• Prices listed on our website are subject to change without notice.
• Full payment or a deposit may be required at the time of booking.
• Accepted payment methods include credit cards and other secure online payment gateways.
• Payments made via credit card are subject to a commission fee and are non-refundable.
• Failure to complete payment within the specified timeframe may result in cancellation of the booking.

3. Cancellation and Refund Policy

• Day Tours: Cancellations made at least 24 hours before the scheduled start time are eligible for a full refund. After this period, no changes or refunds are allowed.
• Special Packages and Tortuguero: Cancellations can be made free of charge up to 4 days before the start of the activity. After this period, no refunds or changes will be granted.
• Transfers and Day Tours: Follow the same cancellation policy as day tours, requiring a 24-hour notice for a full refund.
• No refunds will be issued for no-shows or last-minute cancellations.
• Changes to bookings may be allowed but are subject to availability and potential additional fees.

4. Traveler Responsibilities

• Travelers are responsible for ensuring they have valid passports, visas, and other necessary travel documents.
• Compliance with local laws, regulations, and customs is required at all times.
• We are not responsible for any delays, losses, or damages resulting from traveler negligence or failure to comply with legal requirements.

5. Liability and Disclaimers

• We are not liable for any injuries, losses, or damages sustained during travel, except where required by law.
• Travel involves inherent risks, and we advise travelers to purchase travel insurance for added protection.
• We are not responsible for third-party services, including hotels, airlines, or tour operators, and any disputes must be resolved directly with them.

6. Force Majeure

• We are not liable for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

7. Governing Law and Dispute Resolution

• These Terms and Conditions shall be governed by the laws of Costa Rica.
• Any disputes arising from the use of our services shall be resolved through negotiation, and if necessary, through legal proceedings in the appropriate jurisdiction.

8. Contact Information

For any questions regarding these Terms and Conditions, please visit our website for further assistance.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.